As a result of issues raised in a recent inspection, the National Laboratory Certification Program issued a notice concerning the Federal Drug Testing Custody Control Form (CCF) containing incorrect Medical Review Officer information.
The notice states that laboratories must verify the MRO information (name, organization, address, fax number, etc.) is accurate in their computer systems. If discrepancies are found, the lab must, after correcting the errors, provide all clients with new, correct CCFs.
The laboratory must also update its standard operating procedures to include these steps and must fully educate all lab staff on these procedures. The lab should be proactive in preventing the use of incorrect information on their forms.